The Act on the Accessibility of Digital Public Services

On 1 January 2019, the Act on the Accessibility of Digital Public Services – often referred to by the Swedish acronym for the act, DOS – was introduced. The new law contains regulations stipulating that services and information provided by a public body, on the web or through a mobile app, must be accessible. The legal requirement for accessibility applies to all those of Linnaeus University’s webpages that can be accessed without logging in – that is,, the Student Web, Staff, the Service Portal, and any other sites that the university is responsible for – including all their content. This means that not only webpages as such, but also, for instance, documents, videos, pods, apps, and social media are included under DOS.

Exemptions from DOS

The accessibility requirement applies generally to anything published on any of the university’s websites, DOS includes a temporary exemption for material published on learning platforms that require logging in, provided that the platform was created before 23 September 2019 – something that holds true for MyMoodle, the learning platform used by Linnaeus University. Consequently, material that can only be accessed by logging into MyMoodle does not need to be adapted according to DOS. An example of this is that lectures that can only be accessed by logging into the platform do not need to include subtitles. The exemption is, however, temporary, and applies only until the platform undergoes a comprehensive review.  

Students’ right to request adaptation of material exempted by DOS

An individual student can request certain digital material to be adapted for accessibility, despite its being temporarily exempt. Any such request must be promptly assessed by the university, to determine whether there are valid reasons for making an adaptation. In order for a request to be approved it must be reasonable – that is, it must be limited in scope.

To request adaptation

A student can request certain digital material to be accessibility-adapted, even if the material is temporarily exempt from the legal requirement. This applies, for example, to material behind login on the MyMoodle learning platform. For the material you are requesting to be adapted, the request must be of a limited scope. The student does not need to explain why you want the adaptation. The university will provide you with feedback within three weeks.

For the university to be able to assist with accessibility adaptations, the student must send an email to your faculty on the address below and include the following information:

  • What course and type of accessibility it concerns
  • What material you request to have adapted
  • Your contact information
  • Contact information for course coordinator
  • In the subject line, write "Request for deviation from exemption in DOS"

Contact information:

School of Business and Economics
Faculty of Technology
Faculty of Arts and Humanities
Faculty of Social Sciences
Faculty of Health and Life Sciences