- Support and service
- IT support for employees
- Microsoft 365
Microsoft 365
Here you will find current information about Microsoft 365.
Current topics
If your phone does not support Microsoft Authenticator, you can do the following:
Service mobile
- Employees who have a service mobile phone must download and use the MS Authenticator app on this device.
- If the service mobile is too old and therefore bought out, it must be replaced with a new company mobile.
Private mobile with subscription paid by LNU
- Employees who do not have a service mobile phone but have a subscription that LNU pays for on their personal mobile phone must use their personal mobile phone for MS Authenticator.
Private mobile without subscription paid by LNU
- Employees who do not have a subscription paid for by LNU but who have a private mobile phone, are encouraged to use their private mobile phone for MS Authenticator.
- If an employee does not wish to use their private mobile for MS Authenticator, a security key will be provided as an alternative.
Syntax error when moving files from Box to OneDrive
Description
Users experienced syntax errors when trying to move files from Box to OneDrive.
Status
Partially fixed. All characters except " * : < > ? / \ | are now allowed. If a file contains characters that are not allowed, the user needs to manually correct the file before moving to OneDrive.
Courses
Read more about this spring's planned training courses in digital collaboration (Microsoft 365) in the following post on Staff.
Training in digital collaboration (M365) – take the next step towards a unified digital workspace
Multi-Factor Authentication (MFA)
Implementing MFA is a critical step in improving our overall security strategy. By requiring a second form of verification, in addition to your password, we can effectively prevent data breach attempts and identity theft. It is a simple but powerful measure that significantly increases our protection against external threats.
On Tuesday, June 4 2024, MFA will be activated for university administration users of Microsoft 365 services.
On Tuesday, June 11 2024, MFA will be activated for the rest of the organization.
OneDrive
Read more about OneDrive in our guides and FAQ
Teams
Team Channels: Create dedicated spaces for different projects or departments for organized collaboration, serving as a central hub for files and documents, facilitating shared storage and access for all members
Customizable workspaces: Add apps and tools to tailor workflows to your team's needs
Security and compliance features: Keep communications secure with advanced security settings and compliance standards
Read more about Teams in our Guides and FAQ
Projektinformation
The implementation of Microsoft 365 (M365) aims to modernize and streamline the university's digital work environment by offering a unified digital workspace.
The project includes:
Pre-study and Analysis: Carry out the pre-study "A Unified Digital Workspace" to identify the needs and potential of the M365 services.
Pilot project: Structure and conduct a pilot of Co-pilot to evaluate its use and value within the Microsoft ecosystem.
Rollout of M365 services: Phased implementation of M365 services such as Teams & OneDrive
Continuity measures: Implementation of, among other things, Multi-Factor Authentication (MFA) & backup routines
Contact person: Hans Wirblad Kastman (project manager).