- Support and service
- Communication and marketing
- Web
- Digital accessibility
Digital accessibility
In order for everyone to be able to take part of our websites, they must be accessible in accordance with certain requirements and standards. This is important, partly because we must safeguard everyone’s equal opportunity, but also because, as a public actor, are covered by legal requirements concerning accessibility on the web, for instance, the Act on the Accessibility of Digital Public Services (2018:1937).
Act on the Accessibility of Digital Public Services
What is covered by the Act?
- Linnaeus University’s web pages (the ones that are accessible without login) and everything that is published there. That is to say, Lnu.se with the Student web as well as Staff, the Self-service portal, and other websites run by Linnaeus University. It involves web pages, but also documents, videos, podcasts, and other material that is published on the web pages.
- Apps run by Linnaeus University, and the material published on these apps.
- What we publish on social media. Concerning publication in social media, everything must be accessible to the extent we can control. The platforms in themselves are beyond our control.
- Procurement of digital services covered by the Act on the Accessibility of Digital Public Services
Learning platform behind login – temporarily exempted
In general, the legal requirements apply to what we publish on our websites. In this case, learning platforms are also considered websites. However, in the Act there is a temporary exemption for material behind login, on condition that the website was created before 23 September 2019. This is the case for material behind login on MyMoodle. The exemption is temporary and applies until an extensive review is carried out of the platform.
Since this has not yet been legally tried and legal texts can be challenging to interpret, the Association of Swedish Higher Education Institutions (SUHF) has written a recommendation, see link below. In this recommendation, it is stated that we, as a higher education institution, should initiate work to make the content on the learning platform accessible, in accordance with the legal requirements. The pace in which this work should be carried out is dependent on when the learning platform was made public*.
As for our learning platform MyMoodle, it was made public before 23 September 2019 and can, therefore, be seen as temporarily exempted from the legal requirements. The more material we can make accessible, the better, of course, but at the time being our priority is what is covered by the legal requirements.
*from the recommendation below.
See the full recommendations from the Association of Swedish Higher Education Institutions (only in Swedish): Rekommendationer om tolkning av DOS-lagen vad gäller dess tillämpning på lärplattformar, Antagen av SUHFs styrelse 210623 (pdf-fil)
More about the Act on the Accessibility of Digital Public Services
On its website, the Agency for Digital Government (DIGG) describes the Act in more detail and also lists a compilation of frequently asked questions and answers. You will also find a list of exemptions concerning, for instance, old documents. Visit the website to learn more.
Digital accessibility, see DIGG’s website (only in Swedish)
Exemptions to the Act, see DIGG’s website (only in Swedish)
Frequently asked questions and answers
Who is responsible for ensuring that content meets the requirements?
This legal requirement is handled in the same way as other legal requirements that apply to our organization, which means that each manager is responsible for ensuring that the requirements are complied with. In cases where, for example, orders are placed for productions that require subtitling, it is important that everyone agrees on who will be responsible for the subtitling work in advance.
I am to publish a video on Lnu.se, it can be reached be everyone and does not require a login, does it have to subtitled and have an audio description?
Answer: Yes, if the video contains speech, what is said must be subtitled, and if relevant information is shown only in footage, an audio description is required. Plan your recording in detail in advance to make it easier.
I am to publish a video on MyMoodle, it can only be reached via login, does it have to be subtitled and have an audio description?
Answer: No, not at the time being. Since it will only be available via login and it is published on a website that was created before 23 September 2019, it is, for now, exempt from the legal requirements.
Learn more about Learning platform behind login – temporary exemption
I am to publish a video on Linnaeus University’s social media, does it have to be subtitled and have an audio description?
Answer: Yes, if possible. Section 11 of the Act on the Accessibility of Digital Public Services stipulates that digital services provided by a public actor via a third party platform that the actor does not have “control” of (for instance, social media) must meet the legal requirements “as far as possible”. This means that the content you publish via the platform is to be made accessible to the extent permitted by the platform: texts are to be simple and understandable; for pictures there should be similar information in text from, if possible; videos should have subtitling and audio description, if possible, etc.
Does a PDF file have to meet the requirements if I am to email it to a colleague?
Answer: No, not according to the Act. It is, of course, good if it does, but the legal requirements only apply to publication on websites and apps, not emails.
How can I be sure that a PDF file I have created is accessible?
Answer: See the instruction video on accessible PDF files. The tutorial is divided into several shorter videos.
How can I be sure that the webpage meets the requirements?
Answer: Make sure that you follow the steps described on the page Publish accessible webpages. If you would like to look deeper into this, contact kommunikationsavdelningen@lnu.se, which has a tool for this. Just contact us and we will help you get started!
I have never subtitled a video before, how do I do it?
Answer: See instructions on the page Subtitle your video. You can order subtitles for your films via LnuPlay. Manual for ordering och editing captions.
What does audio description mean?
Answer: If there are elements in the video that cannot be perceived without eyesight, there must be an audio description. Audio description means that a narrator’s voice conveys the information that is only shown visibly – usually during pauses in the dialogue. A separate text description is not sufficient to meet the legal requirements.
What is alternative text or alt text?
Answer: It is a text describing what a picture represents. For a person who uses a screen reader and cannot see the picture, it is the alternative text that is read out aloud instead.
Accessible publication in different channels – where to find more information
Web pages
Lnu.se, including the Student web and Staff, are accessibility-adapted to a large extent, which means that most things will be correct through ou us eof standardized blocks on the web pages. However, there are certain things that you must keep in mind when publishing. The most important things, together with a checklist that you can use, are presented on the link below.
More information: Publicera tillgängliga webbsidor (only in Swedish)
Contact: kommunikationsavdelningen@lnu.se
The Communications Office, Section for Media Production, Events and Web
Can I check the accessibility of the page that I am publishing?
By using a reviewing tool you can see whether our web pages meet the legal requirements. In case you often publish on the web, it can function as good support for checking whether the pages you are working with meet the legal requirements. Contact kommunikationsavdelningen@lnu.se and let us know that you would like to start using SiteImprove and we will help you get started.
Instruction video for accessible PDF documents
Via the link below you will access an instruction video (in Swedish) on accessibility and how to make accessible PDF files. You need a login to access the video, contact it-support@lnu.se for login details.
- Go to Utbildning.wcagnetwork.com
- Login with the login details you have got from the IT-support.
Create a document based on the document templates
The university’s document templates have been updated in accordance with the accessibility requirements, which means that using them will give you a good start when you create a new document.
If you use Office 365 you do not need to think about updating any templates. The templates that you find via Word or Powerpoint are always the latest versions. If you have received a new computer in the last two years, you have Office 365. If you are unsure whether you have Office 365 or not, you can read more on Serviceportalen: Lnu Templates for Office 365
If you are not using Office 365 but have instead downloaded the templates to your computer, you need to update them. See instructions: Install Lnu’s Standard template and Custom templates for Office 2016 – Windows
More information: Linnaeus University’s template package
(Self-service portal)
Contact: it-support@lnu.se, phone 0772- 28 80 00
IT Office, IT support
Videos on LnuPlay
In LnuPlay it is possible to create automatic subtitles or order professional subtitles for your videos. You'll find more information on the links below.
More information: Create subtitles for your video, Manual for ordering and editing captions
Contact: utbildningsmiljo@lnu.se, the University Library, Section for Higher Education Pedagogy
DiVA and LnuPress
Links to more information will be presented shortly.
Contact: The University Library, Section for Scientific Communication
Linnaeus University’s social media channels
More information to come.
Contact: kommunikationsavdelningen@lnu.se
Communications Office, Section for Student Recruitment
Lack of accessibility, a form of discrimination
Linnaeus University should be a place where students and members of staff feel included. One form of discrimination described by the Discrimination Act is lack of accessibility. Lack of accessibility is when a person with a disability is disadvantaged by the fact that an organisation does not implement reasonable accessibility measures to ensure that the person can enjoy a comparable situation as those without this disability. By working actively with the Act on the Accessibility of Digital Public Services and with active measures to prevent discrimination and inaccessibility, we create a study and work environment where everyone can reach their full potential.
Pedagogical support to students with a disability
Students with a disability have the opportunity to get pedagogical support during their studies. This should not be confused with the Act on the Accessibility of Digital Public Services.
A disability is individual and can affect a student’s study situation in different ways. Therefore, the pedagogical support and any adaptations is individual. A requirement to be considered for pedagogical support is that the student can show documentation of the disability. The pedagogical support does not comprise accessibility adaptations on the web like accessible documents or videos with subtitles. Therefore, it is of great importance that material on the web is made accessible to everyone in accordance with the Act on the Accessibility of Digital Public Services.
Learn more about pedagogical support and studying with a disability
Coordination of questions regarding digital accessibility
This page has been produced by the work group for digital accessibility which, during 2021, has been working together with the steering group on commission from the university director. The work is a collaboration between the Communications Office, the IT Office, the University Library, the Office of Student Affairs, and the Executive Office.