Travel app replaces train card
During autumn 2020, Länstrafiken in southern Sweden will change their system and adapt to a new national ticket standard. This will affect our travelling between Kalmar and Växjö and our regular travel document, the so-called train card, will no longer be used after the turn of the year. After this, we will instead use the company app that is provided by Länstrafiken in Kalmar.
All members of staff who travel in work can easily download the app to their smartphone. An appointed administrator at each faculty/office will ensure that all members of staff are added to the customer register. In order to travel, you must book a ticket for each trip. You can book train + bus, that is to say, all the way from Kalmar C to Växjö campus (and the other way around), thus avoiding the extra travel card/bus card. The ticket can be booked in advance but must be activated shortly before embarking on the train or bus.
We are currently working to appoint administrators for our different operations. The next step will be for the administrators to add ‘their’ respective members of staff to the customer register. It is preferable that you wait until you receive a link via text before you download the app – that way you can be sure that you get the right app and can confirm your registration.
Thus, at the time being, there is nothing you should do, but when you receive a text from Länstrafiken in Kalmar it is time for you to download the app. Up until 30 December 2020, you use this year’s travel document/train card, just like usual.
Frequently asked questions
FAQ – about use (for travelers)
How will it work for those who already have the app MobiTime for private trips with other actors?
Answer: This is another app; “Företag Kalmar Länstrafik” is the name of the app that we will use. Once you have been registered, you will receive a text message to your mobile phone with a link to the right app. Also users based in Kronoberg County are to use this app.
Can you travel as much as you like?
Answer: At registration, a credit amount and a time period for the credit amount will be stated. Contact your administrator if you need to increase your credit amount.
Does the app work for both SJ and Öresundståg?
Answer: No, this payment method only applies for Öresundståg and the city buses. In order to travel with SJ’s trains, you must purchase a ticket directly from SJ.
Are all mobile phones at Linnaeus University able to handle this system?
Answer: Yes, all mobile phones provided by Linnaeus University should be technically compatible with app.
Will it be possible to use a private mobile phone?
Answer: Yes, you can choose to have a private number registered in the business account and use your private mobile phone.
Whom do I turn to in case I encounter any problems?
Answer: The administrators of the business account are contact persons and so-called “super users” and can answer certain questions concerning your travelling. In the instance of larger disruptions on the app, contact customer service. It is important that you download the app and register well in advance before you are to travel.
FAQ – invoice questions (for administrators and managers)
Do I have to add all members of staff to the register?
Answer: All members of staff who need to travel should be added. It is possible to arrange a ticket yourself and then register this as a travel bill in Primula, but this involves additional administrative processing for both the traveler and his/her Primula administrator and manager. You can also add people on temporary employment to the register for a shorter period of time.
Should all members of staff confirm their trips?
Answer: No, individual trips do not require confirmation; it is the invoice data in its entirety that should be authorised for payment by each respective manager. Checks will be carried out on a continuous basis to ensure that only authorised people have the possibility to purchase trips via invoice.
How can I view the data for the travel destinations?
Answer: All trips that have taken place will be accounted for in our Kalmar Länstrafik business account.
How much work will this administration require?
Answer: Each respective faculty is responsible for handling their trips in the business account. Most likely, it is mainly the initial phase that will require time for administration, when all travelers are to be added to the app. Several administrators can be logged in to one account at the same time. Checks will be carried out on a continuous basis to ensure that only authorised staff has the right to purchase trips through invoice payment. The number of invoices for travel costs will be higher than before, but now the actual travel cost will be accounted for instead of like before when the cost has been divided through a flat-rate.