Niki CHATZIPANAGIOTOU is a PhD candidate in the Department of Informatics at Linnaeus University (LnU). She holds a master's degree in Information Systems from Linnaeus University, Sweden and a bachelor's degree in Library and Information Science from the Technological Educational Institute of Athens, Greece. She has worked as an academic librarian for fifteen years. Her work focuses on the use of information systems in information-intensive organizations such as libraries. Her current doctoral research focuses on human work practices and how these are mediated and facilitated by artefacts for cooperation.