Selcen Ozturkcan

- Academic background, research, and publications accessible at http://www.selcenozturkcan.com

- Network Professor, Sabanci Business School (Turkey), since 03/2020.

- Member of the Advisory Board, Department of Business Administration of Bahçeşehir University (Turkey), since 08/2022.

Research

Supervision: Ph.D. and Post-Doc

I am interested in hearing from prospective Ph.D. and Post-Doc candidates who wish to research digital experiences with my (co-)supervision. I encourage prospective supervisees to send a proposal outlining their research topic, preferred method, and expected timeline.
Currently, I supervise three Ph.D. students - one internally at Linnaeus University and two externally at Sabanci Business School, who are close to completion expectedly in 2023:

exp 2023, Shqipe Gashi Nulleshi (main supervisor)
exp 2023, Altug Tanaltay (co-advisor, placement at Sabanci University, Turkey)
exp 2023, Bahareh Farhoudinia (co-advisor, placement at Dennemeyer, Luxembourg)
2016, Sercan Şengün (primary advisor, placement at Massachusetts Institute of Technology, the U.S.A.)

Editor (in international, double-blind peer-reviewed academic journals)

Academic Editor, PLOS ONE Editorial Board
Associate Editor, SAGE Open: SAGE Journals
Area Editor, Studies On Marketing Insights (SOMI)

Research Project Reviewer / Panelist

National Science Centre (NCN) - Poland, since 09/2018.
The Scientific and Technological Research Council of Turkey, since 08/2020

Awards and Grants

Turkish Academic Network and Information Centre, International Research and Publication Award (2022)
Linnaeus University, Strategic Research Planning Grant (2019)
The Scientific and Technological Research Council of Turkey, Fellowship for Visiting Scientist (2019)
Istanbul Bilgi University, International Research and Publication Award (2015)
The Institute for Business & Finance Research, Outstanding Research Award (2014)
The Institute for Business & Finance Research, Leadership Award (2014)
Istanbul Bilgi University, International Research and Publication Award (2012)
Sabancı University, Publication and Research Award (2009)
The Turkish Academy of Sciences, International Research Contributor's Award (2008)
Turkish Educational Foundation, Outstanding Ph.D. Thesis Award (2007)

Other

COST Action (CA16116) Wearable Robots for Augmentation, Assistance, or Substitution of Human Motor Functions- Management Committee Member representing Sweden, 05/2019 - 09/2021

Multi-media

eHealth Institute, Research Seminar on Humanoid Service Robots: Challenges and Opportunities in Healthcare, 2022
EMLyon Business School, Welcome Introduction, 2021
HELBUS Helsinki School of Business, Digital Consumer Behavior Research Interview, 2017
Istanbul Technical University - Çekirdek Technology Start-Up Incubator, Marketing Strategy for Tech Entrepreneurs, 2016
EFFIE, Emerging Brand / Golden Effie Award Presentation, 2013
EFFIE, In-Store Marketing / Golden Effie Award Presentation, 2013
EFFIE, Information Technology / Golden Effie Award Presentation, 2013

We are accredited

The School of Business and Economics at Linnaeus University are accredited by The Association to Advance Collegiate Schools of Business; AACSB.

My research groups

Publications

Article in journal (Refereed)

Merdin-Uygur, E., Ozturkcan, S. (2023). Consumers and Service Robots : Power Relationships amid COVID-19 Pandemic. Journal of Retailing and Consumer Services. 70.
Status: Published
Ozturkcan, S., Senel, K., Ozdinc, M. (2022). Framing the Central Bank Digital Currency (CBDC) revolution. Technology Analysis & Strategic Management.
Status: Epub ahead of print
Ozturkcan, S., Merdin-Uygur, E. (2022). Humanoid service robots : The future of healthcare?. Journal of Technology Teaching Cases. 12 (2). 163-169.
Status: Published
Senel, K., Özdinc, M., Ozturkcan, S. (2021). Single Parameter Estimation Approach for Robust Estimation of SIR Model With Limited and Noisy Data : the case for COVID-19. Disaster Medicine and Public Health Preparedness. 15 (3). e8-e22.
Status: Published
Ozturkcan, S. (2021). Service innovation : Using augmented reality in the IKEA Place app. Journal of Technology Teaching Cases. 11 (1). 8-13.
Status: Published
Senel, K., Özdinc, M., Ozturkcan, S., Akgul, A. (2020). Instantaneous R for COVID-19 in Turkey : Estimation by Bayesian Statistical Inference. Turkiye Klinikleri Journal of Medical Sciences. 40 (2). 127-131.
Status: Published
Özdinc, M., Senel, K., Ozturkcan, S., Akgul, A. (2020). Predicting the progress of COVID-19 : the case for Turkey. Turkiye Klinikleri Journal of Medical Sciences. 40 (2). 117-119.
Status: Published
Şengün, S., Ozturkcan, S. (2020). Re-shaped by mobile technologies’ disruption : the videogame industry in Turkey. Studies on Marketing Insights. 4 (1). 44-56.
Status: Published
Fis, A.M., Ozturkcan, S., Gur, F. (2019). Being a woman entrepreneur in Turkey : life role expectations and entrepreneurial self-efficacy. SAGE Open. 9 (2). 1-19.
Status: Published
Ozturkcan, S., Kasap, N., Tanaltay, A., Özdinc, M. (2019). Analysis of tweets about football : 2013 and 2018 leagues in Turkey. Behavior and Information Technology. 38 (9). 887-899.
Status: Published
Ozturkcan, S., Kasap, N., Cevik, M., Zaman, T. (2017). An analysis of the Gezi Park social movement tweets. Aslib Journal of Information Management. 69 (4). 426-440.
Status: Published
Ozturkcan, S., Aylin Genc, E., Uysa, O. (2014). You are what you check-in : socially created value of places and online identity formation. European Journal of Research on Social Studies. 1 (Special issue 1). 76-79.
Status: Published
Ozturkcan, S., Kasap, N., Eryarsoy, E. (2012). M-Devlet Kullanici Kabul Potansiyeli. [M-Government User Acceptance Model] : Kumeleme Analizi ve Karar Agaci Yaklasimi. [Cluster Analysis and Decision Tree Approach]. C.Ü. İktisadi ve İdari Bilimler Dergisi. 3 (2). 87-111.
Status: Published
De Kervenoael, R., Ozturkcan, S., Palmer, M. (2009). Online Social Capital : Understanding E-Impulse Buying in Practice. Journal of Retailing and Consumer Services. 16 (4). 320-328.
Status: Published
Ozturkcan, S., Bayraktar, D. (2009). Tedarikci-Alici Etkilesimlerinde Hizmetin Deger Yaratimi. [Services' Creation of Value in Supplier-Buyer Interactions]. ITU Dergisi D: Muhendislik. 8 (4). 3-12.
Status: Published

Book (Other academic)

Ozturkcan, S. (2014). Effie 2013 Kazananlar Kitabi : (Effie 2013 Award Winners Book). Istanbul, Advertising Foundation Publications [Reklamcılık Vakfı Yayınları].
Koçaş, C., Ozturkcan, S. (2008). Ekonometrik Rekabet Modelleme ve Pazar Tepki Analizi : (Econometric modelling of competitive markets and market response). Istanbul, Istanbul Chamber of Commerce Publications.

Chapter in book (Refereed)

Ozturkcan, S., Merdin-Uygur, E. (2022). Conceptualizing Opportunities and Challenges Relevant to the Inclusion of Humanoid Service Robots in the Context of COVID-19. Human Interaction, Emerging Technologies and Future Systems V : Proceedings of the 5th International Virtual Conference on Human Interaction and Emerging Technologies, IHIET 2021, August 27-29, 2021 and the 6th IHIET: Future Systems (IHIET-FS 2021), October 28-30, 2021, France. Cham, Springer. 153-158.
Ozturkcan, S., Arin, I., Kasap, N., Saygin, Y. (2022). Twitter Reflections on Syrian Conflict from Turkey. Financial Technology (FinTech), Entrepreneurship, and Business Development. ICBT 2021. Springer. 833-857.
Ozturkcan, S. (2022). Sustainable branding in global fast-fashion : Consumers' and distant supply chain stakeholders' solidarity via social media. Dealing with Socially Responsible Consumers. Palgrave Macmillan. 299-314.
Ozturkcan, S. (2021). Fashion Accessory Brand Development via Up-cycling of Throwaway Clothes : The Case of Chapputz. Social and Sustainability Marketing : A Casebook for Reaching Your Socially Responsible Consumers through Marketing Science. Routledge. 563-574.
Ozturkcan, S., Özdinc, M. (2020). A deadly game user experience : the case of #BlueWhaleChallenge. Game user experience and player-centered design. Cham, Springer. 395-407.
Ozturkcan, S., Tuncalp, D. (2019). TazeDirekt.com : branding charm or operational basics?. Case Studies in Food Retailing and Distribution. Woodhead Publishing Limited. 37-52.
Ozturkcan, S. (2018). Virtual reality retailing. Encyclopedia of computer graphics and games. Cham, Springer.
Ozturkcan, S. (2018). Game prosumption. Encyclopedia of computer graphics and games. Cham, Springer.
Tuncalp, D., Ozturkcan, S. (2017). Case Study 4: Diageo in Turkey : the lion's milk versus global spirits. Strategic marketing cases in emerging markets. Springer. 47-60.
Tuncalp, D., Ozturkcan, S. (2017). Teaching Note: Case 4: Diageo in Turkey : the lion’s milk versus global spirits. Instructor's manual for strategic marketing cases in emerging markets : a companion volume. Springer. 27-34.
Ozturkcan, S., Sengun, S. (2016). Pleasure in Pain : How Accumulation in Gaming Systems Can Lead to Grief. Gamer Psychology and Behavior. Springer. 41-55.
Ozturkcan, S., Tuncalp, D. (2016). Case study 8 : iGaranti: Expanding the frontiers of mobile banking innovation. Services Marketing Cases in Emerging Markets : An Asian Perspective. Springer. 89-106.
Ozturkcan, S., Şengün, S. (2015). Gaining reward vs. avoiding loss : When does gamification stop being fun?. Emerging Research and Trends in Gamification. IGI Global. 48-71.
Ozturkcan, S., Gumus, B. (2015). Sustaining competitive advantage : Turk Telekom. Strategic marketing : creating competitive advantage. Oxford University Press. 519-525.
Ozturkcan, S. (2009). Internalization, objectivation and externalization : formation of hyper-loyal brand communities. Building brand loyalty : issues and perspectives. Hyderabad, India, Icfai University Press. 55-63.
De Kervenoael, R., Ozturkcan, S. (2008). Grey market e-shopping and trust building practices in China. Trust and new technologies : marketing and management on the Internet and mobile media. Edward Elgar Publishing. 56-73.
Ozturkcan, S. (2007). Identification in hyper-loyalty brand communities. The making of cult brands. Hyderabad, India, Icfai University Press.
Ozturkcan, S., Bayraktar, D. (2007). Tedarik Zinciri Yonetiminde Hizmet Seviyesi Gerekleri Icin Onermeler. [Proposing Snell's Law Approach for Service-Level Requirements in Supply Chain Management] : Snell Kanunu Yaklasimi. Sıtkı Gözlü'ye armağanı. Istanbul, Çağlayan Basımevi. 37-48.

Chapter in book (Other academic)

Ozturkcan, S. (2019). PASHA Bank Turkey : an international marketing strategy for an investment and corporate bank. SAGE Business Cases Originals. Sage Publications.
Ozturkcan, S., Yolbulan Okan, E. (2018). Introduction. Marketing Management in Turkey. Emerald Group Publishing Limited. 3-8.
De Kervenoael, R., Ozturkcan, S. (2009). Activating e-bank users : exploring the potential impact of e-atmospherics and experiential marketing. Services marketing : concepts, strategies and cases. London, Delmar Cengage Learning. 560-562.
De Kervenoael, R., Ozturkcan, S. (2008). Activating e-bank users : exploring the potential impact of e-atmospherics and experiential marketing. Consumer behaviour. London, Delmar Cengage Learning.

Conference paper (Refereed)

Angelakis, A., Inwinkl, P., Berndt, A., Ozturkcan, S., Zelenajova, A., et al. (2022). How do University Rectors and Vice-Rectors Communicate in Times of Crises such as the COVID-19 Pandemic? A Sentiment-Based Study. British Academy of Management - International Symposium in Finance, 29-31 Jul 2022, Kissamos, Crete, Greece..
Ozturkcan, S., Ozdinc, M. (2022). Producotting : The Co-creative Spin-off of Boycotting and Buycotting. Presented at Annual Conference of the Academy of Marketing: The Fabric of Life, 5-7 July 2022.
Tanaltay, A., Ozturkcan, S., Kasap, N. (2022). Unpacking Emotion on Social Media Marketing in Global and Emerging Local Market Contexts with Evidence from Big Data. AIRSI2022 Conference: Technologies 4.0 in Tourism, Services & Marketing, 11-13 Jul 2022, University of Zaragoza, Spain..
Tanaltay, A., Ozturkcan, S., Kasap, N. (2022). A Cross-Cultural Analysis of Emoticon Utilization in Social Media Branding Communication. AIRSI2022 Conference: Technologies 4.0 in Tourism, Services & Marketing, 11-13 Jul 2022, University of Zaragoza, Spain..
Farhoudinia, B., Ozturkcan, S., Kasap, N. (2022). Lexicon-based sentiment analysis of fake news on social media. AIRSI2022 Conference: Technologies 4.0 in Tourism, Services & Marketing, 11-13 Jul 2022, University of Zaragoza, Spain..
Johnson, E.R., Martínez, M.C., Ozturkcan, S. (2022). Complications in big data-based communication in the wake of COVID-19 : A comparison of North American and Nordic practices of multinational healthcare corporations. Engineering and Technology Management Summit 2022, 20-21 Oct 2022, Istanbul, Turkey.
Ozturkcan, S., Kasap, N., Arın, İ., Saygın, Y. (2022). Reflections of Social Support on Twitter : The Case of the Soma Mine Disaster. International Conference on Business and Technology (ICBT’2022), 12-13 Nov 2022, Istanbul, Turkey.
Ozturkcan, S. (2022). Sağlık Hizmetlerinde İnsansı Robotların Kullanımı (Using Humanoid Robots in Healthcare Services). Presented at 3. Uluslararası Sağlıkta Yapay Zeka Kongresi (3rd International Conference on AI in Healthcare) : 11-13 May 2022, Online..
Angelakis, A., Inwinkl, P., Berndt, A., Ozturkcan, S., Zelenajova, A., et al. (2022). How do University Rectors Communicate in Times of Crisis such as the COVID-19 pandemic? A Sentiment-Based Study. Presented at the 10th International Conference on Contemporary Marketing Issues, Naxos, Greece, July 8-10, 2022.
Merdin-Uygur, E., Ozturkcan, S. (2022). The emerging “we” tribe of human-robot partners in consumption spaces. AIRSI2022 Conference: Technologies 4.0 in Tourism, Services & Marketing, 11-13 Jul 2022, University of Zaragoza, Spain..
Tufan, P., Ozturkcan, S., Özdinc, M. (2022). How does collectively seeking social media community support help employees solve organizational injustice-related problems? : _{An analysis of Twitter Big Data}. Presented at Annual Conference of the Academy of Marketing: The Fabric of Life, 5-7 July, 2022.
Merdin-Uygur, E., Ozturkcan, S. (2022). Robots falling flat on the marketers’ faces. Unanticipated and Unintended Consequences of Service Robots in the Frontline - Online Workshop, 15 Sep 2022, University of Surrey, the UK.
Ozturkcan, S. (2021). Conceptualizing Consumer Paradoxes towards the Central Bank Digital Currency (CBDC) in the context of COVID-19. Presented at the AIRSI2021 Conference: Technologies 4.0 in Tourism, Services & Marketing, Online, July 12-14, 2021. 62-68.
Merdin-Uygur, E., Ozturkcan, S. (2021). Consumer Attitudes towards Low vs. High Power Robotic Services and the Covid Pandemic. Presented at the 2021 Annual Conference of the Academy of Marketing: "Reframing Marketing Priorities", Online, July 5-7, 2021.
Ozturkcan, S., Arin, I., Kasap, N., Saygin, Y. (2021). Twitter Reflections on Syrian Conflict from Turkey. Paper presented at the International Conference on Business & Technology (ICBT 2021), Istanbul, Turkey, November 6-7, 2021 - Best Paper Award.
Ozturkcan, S. (2021). Central Bank Digital Currency in the Context of Covid-19 : What the Future Holds for Marketers and Consumers?. Presented at the 2021 Annual Conference of the Academy of Marketing: "Reframing Marketing Priorities", Online, July 5-7, 2021, Academy of Marketing , 2021.
Ishäll, L., Aktas, V., Bjursell, C., Ozturkcan, S., Johan, B. (2021). Upplevelser av digitaliseringens effekter på lärandet, sociala interaktioner och arbetsmiljön : en kvalitativ pilotstudie under global pandemi. Presented at FALF 2021: "Hälsosamt arbetsliv - utopi eller verklighet?", Online, June 14-16, 2021.
Ozturkcan, S. (2020). The deadly gamification challenge of #BlueWhale. Presented at 8th EAI International Conference on ArtsIT, Interactivity and Game Creation, ArtsIT 2019, and the 4th EAI International Conference on Design, Learning, and Innovation, DLI 2019; Aalborg; Denmark; 6-8 November 2019. 785-787.
Ozturkcan, S., Kasap, N., Ozdinc, M., Tanaltay, A. (2019). Digital national currency : example of Sweden and e-Krona. Paper presented at the 2nd International Conference on Digital Innovation, Entrepreneurship and Financing, Valencia, Spain, December 2-3, 2019. 1-7.
Ozturkcan, S., Merdin-Uygur, E. (2018). Will robots conquer services? : attitudes towards anthropomorphic service robots. Presented at the 9th International Research Symposium in Service Management (IRSSM), Ljubljana, Slovenia, July 23-27, 2018.
Wakim, R.S., Drak Al Sebai, L., Miladinovic, M., Ozturkcan, S. (2018). A Study of Swedish Eyewear Retailer's Smartphone-Based Augmented Reality Application. Engineering and Technology Management Summit 2018 : Engineering and Technology Management in the Smart Age. 350-355.
Ozturkcan, S., Fis, A.M. (2016). Effects of essentialism on entrepreneurial intentions & efficacy. Presented at the 19th EBES Conference, Istanbul, Turkey, May 26-28, 2016.
Çevik, M., Ozturkcan, S., Kasap, N. (2015). Sosyal Medya Analitiği [Social Media Analytics] : Twitter için Büyük Veri Yaklaşımı [Big Data Approach for Twitter]. .
Yurdakul, H., Ozturkcan, S. (2014). Management Practices in Kingdom of Saudi Arabia : Exploring Perspectives of Saudi Managers and Middle East Expats. Proceedings of International Conference on Innovative Trends in Multidisciplinary Academic Research (ITMAR 2014). 66-83.
Ozturkcan, S., Gursoy, G. (2014). On-line reviews’ impact on trust building. Global Conference on Business and Finance Proceedings : Volume 9, number 1. 350-360.
Ozturkcan, S., Genc, E.A., Uysal, O. (2014). You are What You Check-In : Socially Created Values of Places and Online Identity Formation. III. European Conference on Social and Behavioral Science, Feb 6-8, 2014, Rome, Italy.
Ozturkcan, S. (2014). Technology acceptance of students : an analysis of 100% online graduate program. Presented at the 3rd European Conference on Social and Behavioral Sciences, Rome, Italy, February 6-8, 2014.
Gümüş, B., Varnalı, K., Ozturkcan, S. (2014). Adoption of Really New Products : Retro Appearance and the Bandwagon Effect. Marketing theory challenges in emerging markets. 23.
Oncul, S.D., Ozturkcan, S., Bayraktar, D., Celebi, D. (2009). A review of timetabling and resource allocation models for light-rail transportation systems. Paper presnted at the International Conference for Prospects for Research in Transport and Logistics on a Regional – Global Perspective, Istanbul, Turkey, February 12-14, 2009.
Ozturkcan, S., Kasap, N., Eryarsoy, E. (2009). M-Devlet [M- Government] : Fırsatlar ve Engeller Üzerine Bir Analiz [An Analysis of Threats and Opportunities]. 1. Ulusal Mobil Devlet Konferansı [1st National Mobile Government Conference], Ankara, Turkey, May 28-29, 2009.
Ozturkcan, S., De Kervenoael, R., Kasap, N., Eryarsoy, E. (2009). An Actor-Network Theory (ANT) approach to Turkish e-government gateway initiative. Paper presented at the International Conference on eGovernment & eGovernance (Ice-Gov), Ankara, Turkey, March 12-13, 2009.
Ozturkcan, S. (2009). Experiential practises via digital services. Presented at the eChallenges Conference, Istanbul, Turkey, October 21-23, 2009.
Bisson, C., De Kervenoal, R., Ozturkcan, S. (2009). Social e-Atmospherics in Practice (or not) : A French and Turkish Web Designers’ Perspectives. .
Ozturkcan, S., Gunay, N. (2009). Students’ experiences in business schools. Paper presented at the 27th EuroCHRIE Annual Conference, Helsinki, Finland, October 22-24, 2009.
Duvan, B.S., Ozturkcan, S. (2009). Used car remarketing. Paper presented at the International Conference on Social Sciences (ICSS) 2009, Izmir, Turkey, September 10-13, 2009.
Ozturkcan, S., Aydın, S., Ateş, M., Çetin, A.T. (2009). Effects of service quality on customer satisfaction and customer loyalty : Marmara University Hospital. Paper presented at the International Congress on Performance and Quality in Health, Antalya, Turkey, March 19-21, 2009.
Bozkaya, B., De Kervenoael, R., Ozturkcan, S. (2009). Premium e-grocery : exploring value in logistics integrated service solutions. Paper presented at the International Conference for Prospects for Research in Transport and Logistics on a Regional – Global Perspective, Istanbul, Turkey, February 12-14, 2009.
De Kervenoael, R., Ozturkcan, S., Cetin, S., Soylu, Y. (2008). Adopting the experiential values propositions as e-atmospherics : an illustration through the case of e-banking. Paper presented at the 15th International EIRASS Conference on recent advances in Retailing and Services Science (EIRASS), Zagreb, Croatia, July 14-17, 2008.
De Kervenoael, R., Ozturkcan, S., Eryarsoy, E., Kasap, N. (2008). Categorizing ‘intention to use’ e-government services through mobile phone : the importance of front loading activities. Paper presented at the International Conference on Information Resources Management (Conf-IRM), Niagara Falls, Ontario, Canada, May 18-20, 2008.
De Kervenoael, R., Ozturkcan, S., Bisson, C. (2008). The influence of social E-Atmospherics in practice : a website content analysis perspective. Paper presented at the 7th International Marketing Trends Congress, Venice, Italy, January 25-26, 2008.
Ozturkcan, S., De Kervenoael, R., Kasap, N., Eryarsoy, E. (2008). Mobile phone and e-government in Turkey : practices and technological choices at the crossroad. Paper presented at the International Conferences on Mobile Government and the Mobile Society, Antalya, Turkey, September 16-19, 2008.
Ozturkcan, S., De Kervenoael, R. (2008). Türkiye’de e-Bankacılık [Turkish e-Banking] : Tüketici Deneyimleri [Consumer Experiences]. Paper presented at the 13th National Marketing Congress, Cappadocia, Turkey, October 25-29, 2008.
De Kervenoael, R., Ozturkcan, S., Hallsworth, A., Canning, C. (2008). Capturing loyalty across garment ranges : the case of supermarket children's clothing in the UK. Paper presented at the 15th International EIRASS Conference on recent advances in Retailing and Services Science (EIRASS), Zagreb, Croatia, July 14-17, 2008.
Celebi, D., Bayraktar, D., Ozturkcan, S. (2008). Multi criteria classification for spare parts inventory. Paper presented at the 38th Computer and Industrial Engineering Conference, Beijing, China, October 31-November 2, 2008. 1780-1787.
De Kervenoael, R., Ozturkcan, S. (2007). ‘It’s in Her Eyes’ A ‘barometer’ for EU accession through female perceptions of role portrayals in advertising : a crosscultural study of Ukraine and Turkey. Paper presented at the 36th European Marketing Academy (EMAC) Conference, Reykjavik, Iceland, May 25-27, 2007.
De Kervenoael, R., Ozturkcan, S., Soopramanien, D. (2007). Anticipating e-grocery services pre-purchase practices : contrasting trajectories in households’ organisation. Paper presented at the 14th International EIRASS Conference on recent advances in Retailing and Services Science (EIRASS), San Francisco, USA, June 29-July 2, 2007.
Elms, J., Dunphy, C., De Kervenoae, R., Ozturkcan, S. (2007). “It’s in his eyes” : the negotiation and interpretation of masculinity using the Dolce et Gabbana’s 2005 print advertising campaign. Paper presented at the 4th Workshop on Interpretive Consumer Research (EIASM), Marseilles, France, April 26-27, 2007.
Ozturkcan, S., Bayraktar, D. (2007). An expert system approach for improving service-levels between buyer and supplier. Paper presented at the 14th International Annual EurOMA Conference, Ankara, Turkey, June 17-20, 2007.
Ozturkcan, S., Eryarsoy, E., Kasap, N., De Kervenoael, R. (2007). Türkiye’de E-Devlet Hizmetleri İçin Mobil Telefonların Kullanımı [Using Mobile Phones for E-Government Services in Turkey]. Paper presented at the Knowledge, Economy and Management Congress, Istanbul, Turkey, December 26-28, 2007.
De Kervenoael, R., Ozturkcan, S. (2007). Dimensionalizing e-grocery shopping 'in practice' : an illustration through Turkish consumers' front-loading activities. Paper presented at the 3rd International Conference on Business, Management, and Economics (ICBME 2007), Izmir, Turkey, 13-17 June, 2007.
Ozturkcan, S. (2005). Identification in hyper-loyalty brand communities. Paper presented at the 2nd Annual Management Congress at Mugla University, Mugla, Turkey, February 17, 2005.
Ozturkcan, S. (2002). Globalization and economic growth. Paper presented at the 11th Annual IMDA Conference, Antalya, Turkey, July 20-24, 2002.
Ozturkcan, S. (2002). Cultural recognition in one-to-one Internet advertising. Presented at 11th Annual IMDA Conference, Jul 20-24, 2002, Antalya, Turkey.

Manuscript (preprint) (Other academic)

Ozturkcan, S. (2018). Call to Redefine Human-Robot Interaction: From Social Robots to Gun Shooting Humanoids.
This paper reviews the human-robot interactionliterature in the scope of recent technological progress. It gives various examples of emerging human-robot interaction and calls upon a re-definition of the interaction concept.
.

Conference proceedings (editor) (Refereed)

Singh, A., Hadjikhani, A., Aktan, C., Ozturkcan, S. (2009). Studies on Business Economics: Papers on Human Resources Management, Leadership, Organizational Culture, Organizational Social Responsibility, Performance Management, Auditing, Accounting, Tourism Management : Volume 1: Selected Proceedings of the Second International Conference on Social Sciences, Social Science Research Society. Social Sciences Research Society.

Collection (editor) (Refereed)

Ozturkcan, S., Yolbulan Okan, E. (2018). Marketing management in Turkey. Bingley, UK, Emerald Group Publishing Limited. 339.