Stefan Lagrosen

Professor

Department of Management School of Business and Economics

stefan.lagrosen@lnu.se

+46 480-49 71 65

+46 72-745 89 01

Stefan Lagrosen is a professor of management. His research has mainly concerned workplace health, health management and quality management, particularly in schools and healthcare.

He has published a large number of scientific articles and several books in those areas. He is also an experienced educator having taught many courses on all levels from basic to doctoral.

We are accredited

The School of Business and Economics at Linnaeus University is accredited by The Association to Advance Collegiate Schools of Business, AACSB.

My research groups

eHealth Institute Linnaeus University researches, evaluates, educates and collaborates with the surrounding society within e-health. Read more about our program and courses, ongoing research projects…

My ongoing research projects

Project: Experiences of digital patient history recording The scientific purpose of this project is to investigate in what way the introduction of digital anamnesis and e-triage affect the quality of…

My completed research projects

Publications

Article in journal (Refereed)

Qvarfordt, M., Lagrosen, S. (2024). Healthcare digitalisation and its association with quality and employee health, a mixed-methods study. International Journal of Workplace Health Management. 17 (1). 1-20.
Status: Published
Qvarfordt, M., Lagrosen, S., Nilsson, L. (2024). Medical secretaries' fears and opportunities in an increasingly digitalised workplace environment. Journal of Health Organization & Management. 38 (9). 175-194.
Status: Published
Qvarfordt, M., Lagrosen, S., Nilsson, L. (2024). Quadruple helix collaboration for eHealth : a business relationship approach. International Journal of Healthcare Technology and Management. 21 (2). 89-110.
Status: Published
Lagrosen, S., Roy, A. (2023). Entrepreneurial relationship marketing in 19th century India - The case of railway contractor Joseph Stephens. Business History. 65 (3). 525-540.
Status: Published
Eriksson, P., Hammar, T., Lagrosen, S., Nilsson, E. (2022). Digital consultation in primary healthcare : the effects on access, efficiency and patient safety based on provider experience; a qualitative study. Scandinavian Journal of Primary Health Care. 40 (4). 498-506.
Status: Published
Lagrosen, S., Lagrosen, Y. (2022). Workplace stress and health - the connection to quality management. Total Quality Management and Business Excellence. 33 (1-2). 113-126.
Status: Published
Lagrosen, Y., Lagrosen, S. (2020). Organizational learning in consciousness-based education schools : a multiple-case study. International Journal of Educational Management. 34 (5). 849-867.
Status: Published
Lagrosen, Y., Lagrosen, S. (2020). Gender, quality and health - a study of Swedish secondary school teachers. International Journal of Workplace Health Management. 13 (2). 225-238.
Status: Published
Lagrosen, Y., Lagrosen, S. (2019). Workplace health in wellness - a study of Swedish spa-hotels. International Journal of Quality and Service Sciences. 11 (3). 395-408.
Status: Published
Lagrosen, Y., Lagrosen, S. (2019). Creating a culture for sustainability and quality : a lean-inspired way of working. Total Quality Management and Business Excellence. 1-15.
Status: Epub ahead of print
Lagrosen, Y., Lagrosen, S. (2017). Aesthetic service quality : a study of a symphony orchestra. Total Quality Management and Business Excellence. 28 (3-4). 318-330.
Status: Published
Lagrosen, S. (2017). Quality through accreditation. International Journal of Quality and Service Sciences. 9 (3/4). 469-483.
Status: Published
Lagrosen, Y., Lagrosen, S. (2016). Customer perceptions of quality : a study in the SPA industry. European Business Review. 28 (6). 657-675.
Status: Published
Lagrosen, S. (2015). The role of knowledge management in industrial marketing : a longitudinal study. International journal of knowledge and systems science. 6 (2). 16-30.
Status: Published
Lagrosen, S., Grundén, K. (2014). Social media marketing in the wellness industry. The TQM Journal. 26 (3). 253-260.
Status: Published
Lagrosen, S., Lagrosen, Y. (2014). Work integrated learning for employee health in schools. International Journal of Quality and Service Sciences. 6 (4). 387-398.
Status: Published
Lagrosen, S., Lind, L. (2014). Immigrant entrepreneurship : the role of relationship marketing in learning networks. International Journal of Entrepreneurship and Small Business. 21 (3). 355-369.
Status: Published
Lagrosen, Y., Lagrosen, S. (2012). Organisational learning for school quality and health. International Journal of Educational Management. 26 (7). 664-677.
Status: Published
Lagrosen, S., Lagrosen, Y. (2012). Trust and quality management : Perspectives from marketing and organisational learning. Total Quality Management and Business Excellence. 23 (1). 13-26.
Status: Published
Lagrosen, Y., Travis, F., Lagrosen, S. (2012). Brain integration as a driver for quality management success. International Journal of Quality and Service Sciences. 4 (3). 253-269.
Status: Published
Lagrosen, S., Josefsson, P. (2011). Social media marketing as an entrepreneurial learning process. International Journal of Technology Marketing. 6 (4). 331-340.
Status: Published
Lagrosen, Y., Bäckström, I., Lagrosen, S. (2010). The relationship between quality management and employee health : exploring the underlying dimensions. International Journal of Productivity and Quality Management. 5 (2). 109-123.
Status: Published
Lagrosen, S., Svensson, G. (2009). Future directions of marketing knowledge : proposing an enriching framework including self-actualisation marketing. International Journal of Electronic Customer Relationship Management. 3 (4). 327-343.
Status: Published
Lagrosen, S., Lagrosen, Y. (2007). Exploring service quality in the health and fitness industry. Managing Service Quality. 17 (1). 41-53.
Status: Published
Lagrosen, S. (2007). Quality management and environment : exploring the connections. International Journal of Quality & Reliability Management. 24 (4). 333-346.
Status: Published
Lagrosen, Y., Bäckström, I., Lagrosen, S. (2007). Quality management and health : a double connection. International Journal of Quality & Reliability Management. 24 (1). 49-61.
Status: Published
Lagrosen, S., Lagrosen, Y. (2006). A dive into the depths of quality management. European Business Review. 18 (2). 84-96.
Status: Published
Lagrosen, S., Svensson, G. (2006). A seminal framework of marketing schools : revisited and updated. Journal of Management History. 12 (4). 369-384.
Status: Published

Conference paper (Refereed)

Lagrosen, S., Lagrosen, Y. (2022). Innovation in healthcare - success factors for innovative healthcare processes. Proceedings of the European Conference on Innovation and Entrepreneurship, ECIE, Volume 17, Issue 1. 305-310.
Lagrosen, S., Lagrosen, Y. (2020). Examining the health effects of an innovative collaboration initiative aimed at reducing social exclusion. Paper presented at ECIE 2020: 15th European Conference on Innovation and Entrepreneurship, Virtual conference, September 17-18, 2020.
Lagrosen, S., Nilsson, A., Nilsson, L. (2019). Creating a market for ehealth entrepreneurs. Proceedings of the 14th European Conference on Innovation and Entrepreneurship, University of Peloponnese, Kalamata, Greece, 19-20 September 2019. 566-571.
Lagrosen, Y., Lagrosen, S. (2018). Organizational learning in consciousness-based education schools : a multiple case-study. Proceedings of the 21th QMOD Conference : Building a Culture for Quality, Innovation and Sustainability.
Lagrosen, S., Lagrosen, Y. (2018). The effects of quality management on workplace health and stress. Proceedings of the 21th QMOD Conference : Building a Culture for Quality, Innovation and Sustainability.
Lagrosen, S., Lagrosen, Y. (2018). The effects of workplace learning on employee health. Proceedings of the International Conference on Intellectual Capital, Knowledge Management and Organisational Learning, ICICKM : Volume 2018. 143-150.
Lagrosen, S. (2017). Entrepreneurship in an emerging economy - a retrospective analysis of Swedish entrepreneurs. 2nd Business & Entrepreneurial Economics (BEE) Conference.
Lagrosen, S. (2017). Social media and quality management - exploring the connections. 20th QMOD international conference.
Lagrosen, S. (2016). Quality through accreditation. 19th QMOD Proceedings : International Conference on Quality and Service Sciences.
Lagrosen, Y., Lagrosen, S. (2015). Entrepreneurial Learning for Quality and Competitiveness : A Study in the Spa-Industry. Proceedings of the 10th European Conference on Innovation and Entrepreneurship : University of Genoa, Italy, 17-18 September 2015. 392-399.
Lagrosen, S., Lagrosen, Y., Lind, L. (2015). Health leadership in the wellness industry. Proceedings of the 3^rd International Conference on Management, Leadership and Governance ICMLG 2015 : Co-hosted by Massey University and Auckland University of Technology (AUT) Auckland, New Zealand, 12-13 February 2015. 167-174.
Lagrosen, S. (2015). The Role of Entrepreneurial Learning in Industrial Marketing Success : A Longitudinal Study. Proceedings of the 10th European Conference on Innovation and Entrepreneurship : University of Genoa, Italy, 17-18 September 2015. 400-407.
Lagrosen, S. (2014). The role of knowledge management in industrial marketing : a longitudinal study. .
Minazzi, R., Lagrosen, S. (2014). Investigating social media marketing in the hospitality industry : Facebook and European hotels. Information and communication technologies in tourism 2014 : proceedings of the international conference in Dublin, Ireland, January 21-24, 2014. 145-157.
Lagrosen, S. (2014). The role of informal relationships in industrial marketing : a longitudinal study. .
Lagrosen, S. (2014). Entrepreneurial marketing and industrial innovation as organizational learning processes. Proceedings of the 2nd International Conference on Innovation and Entrepreneurship (ICIE-2014). 142-148.
Lagrosen, Y., Lagrosen, S. (2013). The quality café as a method for organisational learning and quality development. .
Lagrosen, Y., Lagrosen, S., Lind, L. (2013). Employee health in the wellness industry. .
Minazzi, R., Lagrosen, S. (2013). Social media marketing in the European hospitality industry, a possible evaluation model. .
Lagrosen, S., Grundén, K. (2013). Social media marketing in the wellness industry. .
Lagrosen, S. (2013). Marketing and organizational learning - exploring the connections. Confronting Contemporary Business Challenges Through Management Innovation. 1346-1358.
Grundén, K., Lagrosen, S. (2013). Social media marketing : an evaluation study in the wellness industry. .
Grundén, K., Lagrosen, S. (2013). Social media marketing : an evaluation study in the wellness industry. Proceedings of the 7th European Conference on Information Management and Evaluation, ECIME 2013 : Faculty of Management, University of Gdansk, Sopot, Poland, 12-13 September 2013. 51-57.
Lagrosen, Y., Lagrosen, S. (2012). Entrepreneurial learning for quality and innovation : A study in the wellness industry. Proceedings of the 7th European Conference on Innovation and Entrepreneurship Escola Superior de Gestão e Tecnologia Instituto Politécnico de Santarém Portugal 20-21 September 2012. 413-419.
Lagrosen, S., Lind, L. (2012). Immigrant entrepreneurship : the role of relationship marketing inlearning networks. Uddevalla Symposium 2012: Entrepreneurship and Innovation Networks : Revised papers presented at the 15th Uddevalla Symposium 14-16 June, 2012, Faro, Portugal.. 481-492.
Lagrosen, S., Lind, L. (2011). Saint Hildegard : Gods most creative entrepreneur. .
Lagrosen, S., Josefsson, P. (2011). Social media as an entrepreneurial learning process. . 1048-1057.
Lagrosen, Y., Travis, F., Lagrosen, S. (2011). Entrepreneurship, organisational success and brain integration. Uddevalla Symposium 2011 : Entrepreneurial knowledge, technology and transformation of regions : 16-18 June, Bergamo, Italy. 431-439.
Lagrosen, Y., Lagrosen, S. (2011). Work Integrated Learning for Schoool Quality and Health. 10th International Research Conference on Quality, Innovation and Knowledge Management : 15 - 18 February 2011, Kuala Lumpur, Malaysia. 580-585.
Lagrosen, S., Lagrosen, Y. (2011). The learning process of health service procurement. 14^th QSS and Toulon-Verona Conference.
Lagrosen, Y., Lagrosen, S. (2010). Examining service quality dimensions in fitness centres. 13th Toulon-Verona Conference, “Organizational Excellence in Service” : "Organizational Excellence in Service". 2nd-4th September 2010. Conference proceedings.
Lagrosen, S., Lagrosen, Y. (2010). Quality and aesthetics in classical music. Proceedings EURAM 2010, Rome, 19-22 mai, 2010 : Back to the future.
Sandell, M., Lagrosen, S. (2009). Health and fitness marketing : the role of relationships and and trust. Proceedings of 14th Biennial World Marketing Congress : Marketing in Transition : Scarcity, Globalism, and Sustainability, 22-25 July 2009. 77-81.
Lagrosen, S., Lagrosen, Y. (2009). Quality and health in a learning organisation. Proceedings of the 12th International QMOD Conference in Verona, 27-30 August 2009.

Chapter in book (Refereed)

Lagrosen, S. (2021). Social media and quality management : Exploring the connections. Key Challenges And Opportunities For Quality, Sustainability And Innovation In The Fourth Industrial Revolution: Quality And Service Management In The Fourth Industrial Revolution - Sustainability And Value Co-creation. World Scientific. 117-128.
Lagrosen, S. (2015). Quality Circles and Autonomous Teams. The SAGE Encyclopedia of Quality and the Service Economy. Sage Publications. 568-569.
Lagrosen, S. (2015). Relationship Management. The SAGE Encyclopedia of Quality and the Service Economy. Sage Publications. 644-646.
Lagrosen, S. (2013). Quality circles. Encyclopedia of Management Theory. Sage Publications.
Lagrosen, S. (2006). Kvalitet i hälso- och fitnessbranschen. Inkast : Idrottsforskning vid Växjö universitet. Växjö, Växjö University Press. 173-184.

Conference paper (Other academic)

Lagrosen, S. (2014). Is experience quality relevant for industrial marketing?. 17th QMOD-ICQSS conference, Prague, Czech Republic : entering the experience economy – from product quality to experience quality.
Lagrosen, S., Lagrosen, Y., Lind, L. (2014). Workplace health in the wellness sector : implications for HRM. .

Book (Other academic)

Lagrosen, S., Lagrosen, Y. (2021). Hälsa och kvalitet i arbetslivet : mentala, fysiska och sociala aspekter. Lund, Studentlitteratur AB.
Lagrosen, S., Lagrosen, Y. (2009). Mänsklig kvalitetsutveckling. Lund, Studentlitteratur AB.

Chapter in book (Other academic)

Lagrosen, S. (2017). India's Ayurveda health system : Implications for western workplace health. India : research on cultural encounters and representations at Linnaeus University. Makadam Förlag. 215-242.
Lagrosen, S., Lund Snis, U., Nehls, E. (2010). Lärande i och för det nya arbetslivet : en syntes. Lärande i och för det nya arbetslivet. Lund, Studentlitteratur AB. 295-305.
Lagrosen, S., Lund Snis, U., Nehls, E. (2010). Lärande i och för det nya arbetslivet : vad är det?. Lärande i och för det nya arbetslivet. Lund, Studentlitteratur AB. 13-22.
Lagrosen, S. (2010). Lärande marknadsföring för självförverkligade markadsförare. Lärande i och för det nya arbetslivet. Lund, Studentlitteratur AB. 221-234.
Lagrosen, Y., Lagrosen, S., Bäckström, I. (2006). Kvalitetsutveckling i sjukvården. HEL : hälso- och sjukvårdens ekonomi och logistik. Göteborg, Sahlgrenska akademin vid Göteborgs universitet. 112-121.

Doctoral thesis, monograph (Other academic)

Lagrosen, S. (1997). Kvalitetsstyrning i skolan? : en analys av TQM:s tillämpbarhet inom den svenska grundskolan sett från en företagsekonomisk utgångspunkt. Doctoral Thesis. Stockholm, Stockholms universitet. 351.

Collection (editor) (Other academic)

Lagrosen, S., Lundh Snis, U., Nehls, E. (2010). Lärande i och för det nya arbetslivet. Lund, Studentlitteratur. 312.
Lagrosen, S., Svensson, G. (2006). Marketing : broadening the horizons. Lund, Studentlitteratur. 306.

Conference paper (Other (popular science, discussion, etc.))

Report (Other (popular science, discussion, etc.))

Steimle, M., Kohnen, J., Kucharek, K., Hidri, E., Melbye, K., et al. (2021). Wellbeing Assets of the South Baltic : Unique natural and cultural heritage of Sweden, Denmark, Germany, Poland, and Lithuania. Danish Tourism Innovation & Linnaeus University. 27.

Artistic output (Other (popular science, discussion, etc.))

Hadziabdic, E., Brodén, K., Lilja, Å., Bratt, A.S., Sandgren, A., et al. (2024). ohållbart många ohälsosamma haikus om hållbar hälsa. Linnaeus University Press.
Seriealbum med haikus och illustrationer på temat Hållbar hälsa
.