Our Service portal
Telephone: 0480- 44 67 00
Contact form, for you who have an Lnu account - Create a new case and see all your cases.
Visiting address Kalmar: Universitetskajen, house Radix. Closed for visits in Kalmar on 13-15 January due to moving to Universitetskajen. From 18 January the new visiting address Universitetskajen, house "Stella".
Visiting address Växjö: Lückligs plats 3 (House N)
Postal address Kalmar/Växjö:
391 82 Kalmar/351 95 Växjö
Please check current operational information before contacting us.
Monday - Wednesday: 8 AM - 4 PM
Thursday: 8 AM - 3 PM
Friday: 8 AM - 4 PM
Visiting hours Kalmar, Universitetskajen, house Radix
Monday - Friday: 8 AM - 11:45 AM, 12:30 PM - 4 PM
Visiting hours Växjö, Lückligs plats 3 (House N)
Monday - Wednesday: 8 AM - 11:30 AM, 12:30 PM - 4 PM
Thursday: 8 AM - 11:30 AM, 12:30 PM - 3 PM
Friday: 8 AM - 11:30 AM, 12:30 PM - 4 PM
Exceptional opening hours 2021
- 13-15 January: Closed for visit in Kalmar, because of the move to the Universitetskajen’s house ”Stella”.
In order to facilitate support, we may sometimes need to see what you see. In these cases, we use TeamViewer. If needed, you will be guided by our support technician over the phone how to proceed.
Support of private computer
IT-support does not give support on private applications or private equipment. However, we can help you to access our services on your private devices.
IT-support takes no responsibility for any errors that may occur on your private computer in connection with we give you support.
Our IT services
Below a list of IT services that you as a student have access to. In the Service Portal you will find FAQs and guides for these services.
As a student at the Linnaeus University, you need a student account that you log in with on the university's services, such as the Student Web, MyMoodle and Ladok.
However, your admission to the course / program must first have been transferred from Antagning.se to Ladok before you can collect the account.
Mail from Linnaeus University is sent to your student email address. It is therefore important that you regularly check your student email or forward it to another email address. Linnaeus University uses Google's Gmail for student e-mails. Use the same login as to your student account.
Log in to your student mail, https://mail.student.lnu.se.
As a student, you can save your files at the university’s file storage servers. Files and folders that you store here can be accessed even when you are outside the university at https://wfm.lnu.se. Use the same login as to your student account.
There are also cloud services linked to your student account that you can use for file storage:
Google Drive, service that’s included in your student mail.
Microsoft OneDrive, part of Office 365. Read more about Office 365 for students.
Eduroam - Wi-Fi for students
As a student at Linnaeus University, you connect to the wireless network called eduroam (educational roaming), which is an encrypted and secure network.
To connect to eduroam, your device may need to be configured before you connect the first time, then it will automatically be connected.
Guide for downloading the settings for eduroam
You need to add @lnu.se after your student accounts username when you log on to eduroam, for example firstname.lastname@example.org. The password is the same as to your student account.
Read more about eduroam at eduroam.se (only in Swedish).
LNU-Guest - if you are visiting Linnaeus University
LNU-Guest is a wireless network for Linnaeus University guests and visitors
Connect to LNU-Guest:
- Select LNU-Guest from the list of wireless networks on your computer, mobile or tablet.
- Open a web browser.
Enter a private email address. You need to log in every time you connect to the network.
Printing, copying and scanning
Students at Linnaeus University can print, copy and scan on the public printers available on the university. You can also print from private mobile devices like mobile and tablet.
Payment of printing and copying is done by the payment service Pcounter EasyPay, se guide below.
Are you going to print or copy a lot can be a good idea to contact the Linnaeus University Copycenter.
Some lectures, meetings and seminars at Linnaeus University are held web-based via a meeting room in the web conferencing system “Adobe Connect “ or "Zoom". Or via our video conferencing rooms equipped for distance meetings with audio and video.
Read more about e-meetings under "Guides/FAQ" in Serviceportalen.
Linnaeus University provides some software that you as a student have access to during your studies, for instance SPSS and Office 365.
On the University Library page you can read about assistance programs available to you as a student.