Contact

IT-support for students

Here can you find contact information to IT-support, operational information and also information about which IT services you have access to as a student at Linnaeus University.

Our Service portal

In our Service Portal, serviceportalen.lnu.se, you can find guides and FAQs for what you may need. Here you can read more how to use the Service Portal.

Below is the three most commonly asked question listed that we get from students to IT-support. The links will take you to the information in the Service Portal.

Contact us

Telephone: 0480- 44 67 00
E-mail: it-support@lnu.se

Contact form - Create a new case and see all your cases.
Contact form - For you who don't have an Lnu account.

NOTE! The support desk are temporarily closed for visits both in Kalmar and in Växjö.
Instead, we have opened a digital support room in Zoom. The support room can be reached via the following address https://lnu-se.zoom.us/my/lnusupport or you start Zoom and go to the room ”lnusupport”.
We have the same opening hours in the digital support room as our regular or exceptional opening hours.

Visiting address Kalmar: Universitetskajen, house Radix
Visiting address Växjö: Lückligs plats 3 (House N)

Postal address Kalmar/Växjö:
IT-avdelningen/IT Office
Linnaeus University
391 82 Kalmar/351 95 Växjö

Please check current operational information before contacting us.

Opening hours

Phone hours

Monday - Wednesday: 8 AM - 4 PM
Thursday: 8 AM - 3 PM
Friday: 8 AM - 4 PM 

Visiting hours Kalmar and Växjö

NOTE! The support desk are temporarily closed both in Kalmar and in Växjö.
Instead, we have opened a digital support room in Zoom. The support room can be reached via the following address https://lnu-se.zoom.us/my/lnusupport or you start Zoom and go to the room ”lnusupport”.
We have the same opening hours in the digital support room as our regular or exceptional opening hours.

Exceptional opening hours 2020

  • June 19: Closed
  • June 22 - August 7: Summer opening hours for telephone and in the Zoom Support room: Monday - Friday 9 AM - 12 PM, 1 PM - 3 PM.

Our IT services

Below a list of IT services that you as a student have access to. In the Service Portal you will find FAQs and guides for these services.